Legal

Last updated: April 2025

1. Acceptance of Terms

By accessing or using DSP Hero ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.

2. Description of Service

DSP Hero provides a software platform designed to assist Amazon Delivery Service Partners (DSPs) with operational management, driver scheduling, route optimization, and performance tracking.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Subscription & Billing

DSP Hero offers monthly subscription plans. By subscribing, you authorize us to charge your payment method on a recurring monthly basis.

All fees are non-refundable unless otherwise stated. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

We reserve the right to change pricing with at least 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Infringe on the rights of any third party
  • Transmit harmful, offensive, or fraudulent content
  • Attempt to gain unauthorized access to any part of the Service
  • Reverse engineer, decompile, or disassemble the Service

5. Intellectual Property

All content, features, and functionality of the Service — including but not limited to software, text, graphics, and logos — are owned by DSP Hero and protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, DSP Hero shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid us in the three months preceding the claim.

8. Termination

We may suspend or terminate your access to the Service at our discretion if you violate these Terms or engage in conduct that we determine is harmful to the Service or other users.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

10. Contact

For questions about these Terms, please contact us at support@dsphero.com.

DSP Hero LogoDSP Hero

The all-in-one platform for Amazon Delivery Service Partners. Built by DSPs, for DSPs.

28 DSPs onboarded

© 2026 DSP Hero. All rights reserved.

DSP Hero is not affiliated with Amazon or its subsidiaries.